Our Terms and Conditions become binding upon submission of your order.
Terms and Conditions
4. Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you (who is not the carrier) took possession of the last goods.
To exercise your right of withdrawal, you must inform us:
AIR-Body GmbH
Bei der Kapelle 12
71384 Weinstadt
E-Mail: info@airbody.de
by means of a clear declaration (e.g. letter sent by post or email) of your decision to withdraw from the contract. You may use a model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs resulting from choosing a different delivery method than the cheapest standard delivery), without undue delay and no later than fourteen days from the day we receive your withdrawal notification. Refunds will be made using the same payment method used for the original transaction, unless otherwise agreed.
We may withhold the refund until we have received the returned goods or you have provided proof of return.
You must return the goods within fourteen days of notifying us of the withdrawal. You bear the direct costs of returning the goods. You are only liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for which individual selection or determination by the Customer is decisive, or which are clearly tailored to personal needs.
die eindeutig auf die persönlichen Bedürfnisse des Verbrauchers zugeschnitten sind.
End of Withdrawal Policy
The right of withdrawal does not apply to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB)..
5.
Unless otherwise agreed, delivery is made from the warehouse of AIR-Body GmbH to the address specified by the Customer.
Delivery times are non-binding for entrepreneurs. AIR-Body GmbH reserves the right to provide an equivalent service in terms of quality and price.
If AIR-Body GmbH is unable to deliver due to no fault of its own (e.g. supplier failure), it has the right to withdraw from the contract. The Customer will be informed immediately, and statutory rights remain unaffected..
6. Warranty and Liability
All goods are subject to statutory warranty rights.
In case of defects, AIR-Body GmbH is initially obliged to provide rectification or replacement. If this fails, the Customer may demand a price reduction or withdraw from the contract.
The Customer must notify obvious defects within two weeks of delivery. Commercial inspection and complaint obligations (§§ 377, 378 HGB) remain unaffected. Assignment of warranty claims to third parties is excluded. If the Customer resells the goods, they must not refer third parties to AIR-Body GmbH for warranty claims.
AIR-Body GmbH is liable only for damages resulting from gross negligence or intentional misconduct by AIR-Body GmbH or its representatives.
Additionally, liability applies to damages arising from injury to life, body, or health, even in cases of negligence.
For entrepreneurs, liability is limited to the typical risk of the transaction. If no essential contractual obligations are breached and no gross negligence or intent exists, liability is limited to 12 times the order value.
Mai 2026